DESONS PHARMACY
CONTACT US
We are open Monday to Friday from 9:15am to 6:00pm, and Saturday from 9:15am to 3:00pm. We are CLOSED on Sunday.
When we are closed, you can get health advice and information, including details of other local health services from the NHS Website at www.nhs.uk.
If you need help now, but it’s not an emergency, visit NHS 111 online or call 111.
For information about medical services including local doctors and hospitals, visit the NHS.uk website.
How to make a complaint
At Desons Pharmacy, we welcome your comments and suggestions.
We aim to give you the highest standards of customer care and service. Should you have any complaints about our services or products please speak to our pharmacist. We operate a formal complaints procedure which is part of the NHS system for dealing with complaints. If you need any information, wish to leave a comment or suggestion, need to report an incident or lodge complaint about this website, our staff or any of our products or services, please contact us as soon as possible via the Contact Form on this page; alternatively, you can write to us at Desons Pharmacy, 216 Harrow View, Harrow, HA2 6PL. You may also call the Superintendent Pharmacist, Mr Nilay Dani, on 020 8723 0858.
Additionally, you can get advice from the local Patient Advice and Liaison Service (PALS). PALS is not part of the complaints procedure itself, but they might be able to resolve your concerns informally or can tell you more about the complaints procedure and independent complaint advocacy services.
Please visit the NHS Website for more information about how to make a complaint on an NHS Service received from us or from any other NHS organisation.